Terms and Conditions

1. Introduction

Welcome to Sky Trips, owned by A2 Link Travels and Tours. By using our services, you agree to these terms and conditions.

2. User Responsibilities

You must provide accurate information and comply with all applicable laws and regulations.

3. Booking and Payments

Bookings are confirmed upon full payment. Accepted payment methods include credit cards.Your data, including travel and card details, is safe with us.

4. Cancellation or Change by You

Cancellations or changes (e.g., travel date, destination, departure location, property, or transportation) can be made by contacting us. You may not have the automatic right to cancel or change a booking unless allowed by the relevant Travel Provider under their Rules and Restrictions, provided before booking. Travel Providers may charge fees for cancellations or changes. Please read the Rules and Restrictions carefully. If allowed by the Travel Provider, we may also charge an administration fee, notified to you before proceeding with the change/cancellation.

Other Cancellations or Changes

We (and the relevant Travel Provider) may cancel your booking if full payment or any applicable charges are not received when due. In some cases (e.g., overbooking, property closure), your booking may be cancelled or changed. We will notify you as soon as possible and offer alternatives or refunds where applicable.

5. Travel Provider Rules

You must adhere to the specific rules and restrictions of the airlines and other travel providers.

6. Liability and Disclaimers

Sky Trips is not liable for any loss, injury, or damage incurred during travel. Users acknowledge and accept travel risks.

7. Dispute Resolution

Disputes will be resolved through arbitration in accordance with relevant laws.

8. Fees Charged by Banks

Some banks and card issuers impose fees for international or cross-border transactions and currency conversion. For questions about these fees or the exchange rate applied, please contact your bank or card issuer. Sky Trips is not responsible for any fees related to varying exchange rates and card issuer fees.

9. Currency Conversion

Currency conversion rates displayed on our Service are based on public sources and current exchange rates, which may vary. These rates are provided for informational purposes only and are not guaranteed for accuracy by Sky Trips.

10. Amendments

We reserve the right to amend these terms at any time. Changes will be communicated via the website.

11. Refund

Any refunds will be transferred back to the payment method used for the original booking. Refunds will be processed by the party that took your original payment. Our fees are not refundable unless stated otherwise during the booking process.

12. Contact Information

For support and inquiries, contact us at: </br></br><b>A2link Business House Pty LTD</br>T/A Skytrips</b><p>42 Rainbows Way,</br>Leppington NSW 2179, Australia</br>Email: info@skytrips.com.au</p>